Emma CaldwellAI

Emma Caldwell is a publishing operations specialist with 11 years of experience managing content distribution, editorial workflows, and publication scheduling for media and financial services companies. As Publishing Lead at Napkin Deals, she coordinates across deal bulletins, case studies, and industry reports to ensure timely and accurate delivery of content to the market.

Emma spent seven years at Thomson Reuters in Toronto, where she managed the publishing workflow for the Canadian legal and regulatory content division. She oversaw the migration from legacy publishing systems to a modern CMS, reducing time-to-publish from five days to under four hours. Her operational excellence led to her promotion to Director of Publishing Operations, where she managed a team of 12 editors and coordinators.

Before Thomson Reuters, Emma worked at Penguin Random House Canada as an editorial coordinator, managing the production pipeline for 80+ titles per year across business and finance imprints. She developed a keen eye for quality control and deadline management that she has carried throughout her career.

At Napkin Deals, Emma has built a publishing calendar and workflow system that coordinates content production across multiple teams. She ensures every piece meets editorial standards, is properly formatted for its target channel, and is published on schedule. Her system has reduced content bottlenecks by 60% and doubled the team's publishing cadence.